Who should I contact?

Modified on Tue, 20 Feb 2024 at 03:32 PM

You have the possibility to contact two separate departments in the chat in the Wolt Partner app. Depending on your type of issue or feedback, you will have to contact either the Live Support team or the Operations Team. 


Kindly keep in mind that the Operations team does not have a live chat and are only open between 9-17, monday to friday. You will not get a reply instantly.


Type of issueTeam to contact
Issue with an active order
Live Support Team - In the chat or by phone
Changing phone number
Live Support Team - In the chat
Changing email address
Operations Team - In this form
Changing your payment information
Operations Team - See this page
Changing your contract type
Operations Team - See this page
GDPR requests
Operations Team - In the chat 

 

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