Request an Account Data Overview

Modified on Mon, 04 Mar 2024 at 11:29 AM

We understand the importance of data privacy and compliance with the General Data Protection Regulation (GDPR). Here's how you can request a data overview from your user account while ensuring GDPR compliance:


Create a claim

- Log in to your user account on our platform using your credentials.

- Click on ''Submit a ticket'' in the upper right section of the website.

- Choose ''Request an Account Data Overview (GDPR)'' in the dropdown menu.

- Submit the claim


Confirmation and Processing

- Upon submitting your request, you will receive confirmation that it has been received.

- Our team will process your request in accordance with GDPR guidelines, ensuring compliance with data protection laws.


Receive Your Data Overview

- Once your request has been processed, you will receive a comprehensive overview of the personal data associated with your user account.

- This overview may include details such as account information, transaction history, communication records, and any other relevant data collected as per GDPR requirements.


Review and Further Action

- Review the data overview provided to ensure its accuracy and completeness.

- If you identify any discrepancies or have further inquiries about your data, please reach out to our dedicated privacy team for assistance.


We are committed to safeguarding your data and ensuring compliance with GDPR regulations. If you have any concerns or questions regarding data privacy or your rights under GDPR, please don't hesitate to contact us. We're here to support you every step of the way.


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