Operations Team - Opening hours

Modified on Thu, 29 Feb 2024 at 07:06 PM

Our normal opening hours


The Operations Team does not have a live chat and it can therefore take some time before you receive an answer. Our normal response time is 1-5 business days depending on the inquiry. Some inquiries might require more time, we answer as fast as possible. 


Please remember to never open duplicate conversations in the chat as this makes it more difficult for us to follow up your case and results in us having a longer response time. 


We are checking the chat every day between 9-17, from Monday to Friday. 




Opening hours during holidays


Holidays
Opening hours
New YearClosed on the 31st and the 1st of January
EasterClosed on the 28th and the 29th of March
Closed on the 1st of April
Worker's dayClosed on the 1st of May
Ascension
Closed on the 9th of May
National dayClosed on the 17th of May
PentecostClosed on the 20th of May
Summer holidaysReduced opening hours in July and August
Christmas
Reduced opening hours on the 22nd and 23rd of December
Closed on the 24th, 25th and 26th of December
Reduced opening hours on the 27th of December




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