Who should I contact?

You have the possibility to contact two separate departments in the chat in the Wolt Partner app. Depending on your type of issue or feedback, you will have to contact either the Live Support team or the Operations Team. 

Kindly keep in mind that the Operations team does not have a live chat and are only open between 9-17, monday to friday. You will not get a reply instantly.

• Issue with active orders

  Please contact the Live Support Team in the chat in your Wolt Partner app or by calling Live Support’s number.

  Please keep in mind that the Live Support’s phone number should only be called for live issues. They cannot help with application times, payouts or contracts.

• Changing phone number

  Please contact the Live Support Team - In the chat

• Changing email address

  Please contact the Operations Team - In this form

• Changing your payment information

  Please contact the Operations Team - See this page

• Changing your contract type

  Please contact the Operations Team - See this page

• GDPR requests

  Please contact the Operations Team in the chat in your Wolt Partner app.